Multichannel chat ecosystem managed
by Artificial Intelligence
Personal business assistant reinvented
Multichannel
Meet your customers at their favorite channels
You may even choose different types of support:
real-time or asynchronous.
![](https://dialogflows.com/wp-content/uploads/2018/05/omnichannel.jpg)
Artificial Intelligence
Self-learning core that evolves with every interaction and improves itself constantly.
- Errors, mistakes and typos recognition and elimination
- Knowledge database enlargement
- Built-in intelligent search engine to provide faster answers than a traditional platform does
![](https://dialogflows.com/wp-content/uploads/2018/06/chat-live.png)
Real-Time Success Monitor
Analyze, foresee and report any interactions
![](https://dialogflows.com/wp-content/uploads/2018/05/management-reports.jpg)
Reports management
![](https://dialogflows.com/wp-content/uploads/2018/05/monitor-agents-performance.jpg)
Agent performance monitor
![](https://dialogflows.com/wp-content/uploads/2018/05/monitor-conversation.jpg)
Conversations monito
![](https://dialogflows.com/wp-content/uploads/2018/05/chat-details.jpg)
Chat details
![](https://dialogflows.com/wp-content/uploads/2018/05/customer-list-and-information.jpg)
Customer information
![](https://dialogflows.com/wp-content/uploads/2018/05/customer-support-groups.jpg)
Customer lists and support groups
Features
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0002_statistics.png)
Real-time statistics
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0005_isq.png)
Intelligent support planning
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0010_unify.png)
Users unification
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0007_monitor.png)
Agent monitor
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0003_triggers.png)
Triggers
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0006_suggestions.png)
Suggestions
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0001_spell-check.png)
Spelling self-check
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0011_emojis.png)
Emoji support
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0004_security.png)
Security
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0009_artificial.png)
Artificial
Intelligence
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0008_aget-bot-intefration.png)
Dialogflows
Integration
![](https://dialogflows.com/wp-content/uploads/2018/05/live_0000_shortcuts.png)
Shortcut support
Live Benefits
![](https://dialogflows.com/wp-content/uploads/2018/06/live-icons-red_0000_cloud.png)
100% cloud based
![](https://dialogflows.com/wp-content/uploads/2018/06/live-icons-red_0002_users.png)
Unlimited user amount
![](https://dialogflows.com/wp-content/uploads/2018/06/live-icons-red_0001_costs.png)
No additional charges for
additional channels
![](https://dialogflows.com/wp-content/uploads/2018/06/live-icons-red_0004_shape-1.png)
SLA 99,9%
![](https://dialogflows.com/wp-content/uploads/2018/06/live-icons-red_0003_shape-2.png)
Charge only for the
conversation