HOW IT WORKS
Artificial Intelligence powered automatic customer support
solutions for business, education and law.
IMPROVE CUSTOMER EXPERIENCE
- Real-time responses
- Multichannel support
- Both text and voice interactions
- 27/7/365 immediate contact
SAVE VALUABLE RESOURCES
- Optimize human support personnel
- Cut the time wastes by direct problem solving
BOOST PROFIT GROWTH
- Upsell
- Cross-sell
- Lead generation
- Proactivity
Multichannel
Bring rich live dialogue experience to your customers in both text and voice.
Dialogflows recognizes and understands the language, its rules and dependencies. That’s how every message is being adapted and adjusted in any case.
Create natural live conversations
Dialogflows means understanding your clients’ needs from the very first word.
Natural Conversation
FlowBot’s powerful interpretation core processes all types of regular everyday tongue including standard vocabulary, random slang expressions and miscellaneous language deformations like typos, solecisms, syntax errors, spelling mistakes etc.
Deep Contextual Integrity
Active memory cache allows FlowBot to define the rational line in user messages. That data is used to build up a logical flow and provide a problem-oriented individual solutions for every interlocutor.
Consistent Evolution
All built-in features – dictionaries, databases & algorithms – are permanently upgraded and improved due to real-time Machine Learning.
Intuitive Prediction
Lack of incoming data is no problem for FlowBot as it analyses other interactions with users to gain multiple associative respond models which allow it to comprehend complicated dialogue cases.
Make customer experience personal again
PERSONALITY AND VALUES
Develop a digital entity that incarnates your company’s mission and attitude. Give it a personality with the right tone of voice. Strengthen the communication with your customers. Be loyal, caring and understanding, and they’ll react with reciprocity.
GET THE FEEL, BRING THE TOUCH
Easily customized chat windows. Bring it on!
TOTAL FLEXIBILITY
Personalize the interaction with each customer. Teach Dialogflows how to speak to a particular client or business unit in accordance with the status, position, user activity or any other defined parameter.
VERSATILITY
Enrich user experience with numerous additional resources and multimedia attached to the answers and messages.
Compatibility
Dialogflows can be easily integrated into any structure, like CRM, internal network system, human chatroom or third-party application. This is the way to improve customer experience on various levels by delivering real-time solutions, providing useful information and personalized services. Users’ trust is the key to your success.
Our REST API is open for integration with your tools and ideas:
Proactive Management
Meet your customers instantly after their request. Anytime, anywhere. Dialogflows is always online to help them, so you are. They get value, they feel been taken care of, they appreciate you. Need more leads? Start a conversation with unobtrusive personalized ads.
